Employee Assistance Program (EAP) Services for Australian Businesses
Support your people, reduce risk, & Improve performance with our workplace EAP services
Confidential employee counselling, structured workplace assistance, de-identified workforce reporting and psychosocial risk support for HR, People and Culture and Operations leaders.
- 24/7 booking access for employees
- Fast access to qualified practitioners for eap counselling
- Practical support for modern workplace challenges
We are proudly Australian Owned and Run EAP provider
Trusted by 300+ Australian Organisations
A Blended Human + Digital EAP Service
RISE is Connect Psych Services’ secure employee and manager wellbeing platform, designed to make support easier to access, easier to manage, and more useful for employers.
Our proprietary RISE platform provides safe, secure access to care pathways, employee support services and structured workplace assistance. This gives employees a practical way to access EAP counselling while helping employers manage their EAP program more confidently.
What RISE includes:
- 24/7 booking access for employees
- Employee counselling services appointments available within 48 hours
- Educational resources, surveys and guides
- Secure employee and manager support portal
- Self-guided wellbeing resources
- Real-time de-identified reporting and insights
Employee assistance program providers
Designed for Employers and Leadership Teams
Our Employee Assistance Program supports organisations that need more than a simple employee help program. We provide workplace EAP services for employers who want confidential support for their people and a clearer way to understand workforce wellbeing trends. Our EAP support is designed for:
- HR and People and Culture teams looking for a workplace EAP provider
- Operations and site managers managing employee wellbeing and workplace assistance needs
- Executive leadership teams comparing corporate EAP provider and business EAP provider options
- National and multi-site organisations seeking scalable employee assistance program services
- Businesses reviewing employee assistance providers, employee assistance provider options, EAP companies, an EAP company or employee assistance program vendors
- Organisations setting up a company employee assistance program for the first time
If you are searching for an employee assistance program provider, EAP provider, external EAP provider, EAP program providers or EAP counselling providers in Australia, Connect Psych Services can help you design a structured model around your workforce.
Who we are
An EAP Provider - Built by Practitioners
Connect Psych Services is an employee assistance program provider for Australian businesses seeking practical EAP services, accessible support pathways and clinically informed care for employees. If you are looking for a company employee assistance program, employee assistance program for companies, employee assistance program for employers or workplace EAP, Connect Psych Services can help you build a support model around your workforce.
Connect Psych Services was founded by clinicians who saw first-hand how workplace stress goes unaddressed. Everything we build comes from that experience.
Dr Natalie Flatt Ph.D
Psychologist
Co-founder
“I watched capable, committed professionals deteriorate because the support wasn’t there early enough. Everything we’ve built is about catching that before it becomes a crisis.”
Sasha Milinkovic
Clinical Psychotherapist
Co-founder
“Having worked inside HR and marketing teams, I saw first-hand how little priority was given to individual wellbeing — even in companies that claimed to value their people. That gap is exactly why we built this.”
Client Testimonials
Organisations choose Connect Psych Services because they need an EAP company that is responsive, accessible and genuinely useful for employees. Our focus is on fast access to care, confidential EAP support and a strong partnership with employers.
“Nat and Sash are both warm and approachable and we are beyond grateful for our partnership.”
Phoebe Cottle
H&H Group (Swisse Australia)
“It is testimony to the quality of the team and the model that I have received several messages and calls to say how well you are caring for our people.”
Ruth Oakden
Toll Group
“I have received numerous positive anecdotes from our team members in relation to the quality of service provision and the immediacy of service provision (typically appointments are accessed within 24 hours of registration). “
Elke Gjergja
Medhealth Group
What’s included in our EAP Services
A practical, flexible support model designed to help employees access care easily — while giving employers the visibility and support they need.
Confidential employee counselling services
Private access to qualified psychologists and counsellors via phone, video or online.
Manager Support
Practical support for leaders navigating team wellbeing, difficult conversations and workplace concerns.
Wellbeing Resources
A growing library of educational resources, guides, tools and self-directed support for employees.
RISE Platform Access
Easy access to bookings, resources and support through Connect Psych Services’ secure wellbeing platform.
De-Identified Reporting
Workforce-level insights to help organisations better understand trends, risks and emerging needs — without compromising privacy.
Flexible Support Options
Support that works around modern schedules, with accessible delivery options and after-hours availability.
De-Identified Workforce Insight Without Compromising Privacy
Our EAP services provide structured, de-identified workforce reporting that helps leadership teams identify emerging wellbeing trends early, without compromising individual confidentiality.
This gives HR, People and Culture and Operations leaders a clearer view of workforce needs while maintaining the privacy that employees expect from an external EAP provider.
De-identified reporting can provide useful employee assistance program EAP provider information and support leadership teams to:
- Identify patterns across employee wellbeing and workplace mental health
- Inform preventative initiatives and employee support programs
- Strengthen workplace response strategies
- Contribute to broader psychosocial risk management
- Understand the value, use and employee assistance program benefits of the EAP
Psychosocial Risk Is Now a Workplace Responsibility
Australian employers are increasingly expected to identify and manage psychosocial hazards that can affect employee mental health, engagement, productivity and safety at work.
Our modern EAP assistance program can support early intervention and provide clear employee support pathways for issues such as:
- Excessive workload and sustained pressure
- Workplace conflict, bullying and poor team dynamics
- Exposure to trauma or high-risk work environments
- Organisational change stress and uncertainty
- Personal stressors that may affect attendance, safety or concentration at work
Connect Psych Services delivers an employee assistance program aligned to this evolving environment. Our workplace EAP helps employers connect people with confidential EAP counselling, employee assistance counselling, manager support and specialist workplace wellbeing resources before issues escalate.
For organisations considering business health services EAP support, this gives employees a practical support pathway while helping leadership teams respond to workplace risk more consistently.
How are we different to other EAP companies?
EAP Services Beyond Counselling
Connect Psych Services supports organisations with more than reactive counselling. Our EAP model can include services that help employers respond to critical events, improve leadership capability and build more resilient teams.
Our employee assistance program services can include:
- EAP counselling and employee counselling services
- Employee counselling and workplace assistance for staff
- Critical incident response support
- Leadership and team coaching
- Manager support services
- Educational wellbeing resources
- Continued care and referral support where appropriate
- Financial and specialist referral support
This makes the program suitable for businesses looking for an EAP provider, EAP counselling providers, employee assistance service or a broader business health services EAP model that supports both employee wellbeing and organisational performance.
Flexible, Scalable and Transparent
No two organisations need the exact same EAP program. Our pricing framework and program structure are designed to be scalable, predictable and easy to manage administratively.
Programs can be customised around:
- Workforce size and structure
- Industry risk profile
- Employee support needs
- Manager and leadership support requirements
- Program inclusions and reporting requirements
- Employee programme and employee support program requirements
Whether you are comparing EAP providers near me, employee assistance program providers, EAP companies, an external EAP provider or a national workplace EAP provider, we can help you understand which model is most suitable for your organisation. Our approach is designed to give employers a clear, flexible employee assistance plan while making support easy for employees to access.
Discuss Your EAP Requirements
Connect Psych Services can support your organisation if you are looking for EAP services, employee assistance program services, employee assistance program provider support, employee counselling, workplace assistance or a corporate EAP provider for your business.
Submit the form below to discuss your organisation’s EAP needs in confidence. Alternatively, you can contact our team on 1300 146 386 during business hours.
This page is intended for organisations seeking structured EAP services. If you are already a user of our services please visit the Rise Login.