Employee Assistance Program (EAP) Services for Australian Businesses
Confidential employee counselling, de-identified workforce reporting and structured psychosocial risk support – designed specifically for HR, People & Culture and Operations leaders.
Designed for Employers and Leadership Teams
Our Employee Assistance Program supports:
- HR and People & Culture teams
- Operations and site managers
- Executive leadership
- National and multi-site organisations
Click the button below to discuss your organisation’s EAP needs in confidence.
Alternatively, you can contact our team on 1300 146 386 during business hours..
This page is intended for organisations seeking structured EAP services. If you are an individual seeking therapy support, please visit connect my mind or contact a local healthcare provider.
Psychosocial Risk Is Now a Workplace Responsibility
Australian employers are increasingly required to identify and manage psychosocial hazards including:
- Excessive workload
- Workplace conflict and bullying
- Exposure to trauma
- Organisational change stress
- Burnout and disengagement
A modern EAP should complement broader WHS frameworks by supporting early intervention and structured response pathways.
Connect Psych Services delivers an Employee Assistance Program aligned to this evolving environment.
A Blended Human + Digital EAP Support Model
- Secure video consultations
- Voice calls
- Live chat
- Private digital portal access
Our proprietary platform, RISE, provides safe, secure access to care pathways, self-guided resources and structured support.
This reduces barriers to engagement and encourages earlier help-seeking behaviour.
Trusted by Australian Organisations
Client Testimonials
“Nat and Sash are both warm and approachable and we are beyond grateful for our partnership.”
Phoebe Cottle
H&H Group (Swisse Australia)
“It is testimony to the quality of the team and the model that I have received several messages and calls to say how well you are caring for our people.”
Ruth Oakden
Toll Group
“I have received numerous positive anecdotes from our team members in relation to the quality of service provision and the immediacy of service provision (typically appointments are accessed within 24 hours of registration). “
Elke Gjergja
Medhealth Group
De-Identified Workforce Insight — Without Compromising Privacy
Our EAP provides structured, de-identified workforce reporting that helps leadership teams identify emerging trends early, without compromising individual confidentiality.
This supports leadership teams to:
- Identify patterns early
- Inform preventative initiatives
- Strengthen workplace response strategies
- Contribute to broader psychosocial risk management
EAP Services Beyond Counselling
- Critical incident response support
- Leadership and team coaching
- Manager support services
- Educational wellbeing resources
- Financial and specialist referral support
This enables organisations to respond effectively to critical events and support leadership capability across teams.
Supporting Organisational Performance
- Reduced escalation of workplace issues
- Improved engagement and morale
- Stronger leadership capability
- Reduced disruption and absenteeism
- Increased employee trust
Flexible, Scalable and Transparent
We recognise that no two organisations are the same.
Our EAP pricing framework is designed to be scalable and predictable.
- Scalable by workforce size
- Predictable in cost structure
- Flexible in program inclusions
- Easy to manage administratively
Discuss Your EAP Requirements
Submit the form below to discuss your organisation’s EAP needs in confidence.
Alternatively, you can contact our team on 1300 146 386 during business hours.
This page is intended for organisations seeking structured EAP services. If you are already a user of our services please visit the Rise Login.