About Us

1:1 support for employees, managers and team leaders

Our e-counselling service means your employees can book online anytime and see one of our experienced and registered practitioners. No need to take time off work to travel or idle in a clinical waiting room.

  • Appointments range from 7am to 11pm, seven days a week
  • Appointments available generally within 24 to 48 hours from booking
  • Private and confidential
  • Via phone, chat or video. 

Critical incident debriefing

Types of debriefing typically consist of four combined approaches:

  • Educating managers and teams about stressful and traumatic reactions and how to cope with them;
  • Instilling ‘typical’ reaction messages towards stress and trauma;
  • Assisting affected employees cognitive process and their ability to articulate their emotions;
  • Providing additional information and opportunity for further Connect Psych e-counselling.

One-on-one e-counselling or face-to-face options available to managers and/or teams.

24/7 critical incident response

Through our partnership with Australia’s experts, Trauma Centre of Australia, we offer a 24/7 critical response service should an employee and/or team witness or experience a significantly traumatic event. This service provides

  • 24/7 phone access should a person and/or team witness or experience a significantly traumatic event, including triage and counselling
  • 24/7 in-person, onsite counselling with an experienced trauma practitioner to debrief following an incident if required.

Please note that this service does not replace calling 000 if there is an immediate threat to life. Please call 000 if you or someone you know is in immediate danger.

Coaching for success

‘Coaching for success’ maximises leaders’ performance through support of identification, goal vision and tangible action strategy that they will work towards; with the aim of optimising their leadership and performance in the workplace.

This will involve

  • Deepening awareness of their leadership style
  • Understanding both impact and influence they can have on the people around them. 

One-on-one e-counselling or face-to-face options available to managers and/or teams with personality testing available upon request.

Management support

One-on-one support for leaders to assist in the management of teams and employees.

Bespoke psycho-education

Interactive webinars, podcasts and learning modules covering topics of choice individualised to industries and organisations.

Conflict mediation

Assisting parties through constructive discussion and negotiation of presenting challenges in order to reach a mutually acceptable resolution.

Connect Plus

We ensure that employees have holistic support along the entire mental healthcare continuum. Our Connect Plus experts can help address the concerns that may be adding to mental health challenges.

How we communicate

Live Chat

Video

Phone

Equipping managers with effective workplace skills