Empowering workforces with proven EAP solutions
Your Employee Assistance Program Partner
Better mental health. Stronger workplaces.
Proudly based in Melbourne, serving organisations across Australia
Trusted by Australian Organisations
A Smarter Blend of Human and Digital Care.
An Australian-based Employee Assistance Program with global reach, we help organisations improve employee wellbeing in ways that directly support performance, engagement, and sustainability at work.
Our evidence-led approach blends human expertise with digital delivery to reduce barriers to care and support employees to perform at their best through workplace Mental Health Services.
The New Standard For Modern EAP Providers
Support without delay
Timely, professional support without long wait times. No delays, no barriers, just access to responsive support when it's needed.
Precision matching
Employees are matched to a number of Practitioners, empowering them to choose the best fit for meaningful, effective support.
Visibility that matters
Organisations receive anonymised insights that demonstrate the quality, effectiveness, and impact of our services.
Sue Mathieson
Sue Mathieson
Phoebe Cottle
Phoebe Cottle
Elke Gjergja
Elke Gjergja
Ruth Oakden
Ruth Oakden
Client Testimonials
“Nat and Sash are both warm and approachable and we are beyond grateful for our partnership.”
Phoebe Cottle
H&H Group (Swisse Australia)
“It is testimony to the quality of the team and the model that I have received several messages and calls to say how well you are caring for our people.”
Ruth Oakden
Toll Group
“I have received numerous positive anecdotes from our team members in relation to the quality of service provision and the immediacy of service provision (typically appointments are accessed within 24 hours of registration). “
Elke Gjergja
Medhealth Group
Client Testimonials
Proven Professional Impact
Better for you and better for your people.
<48 hours
6.8%
98%
What is the impact of ill-Mental health
on your workplace?
Use the calculator below to get an indication of
the financial impact on your workplace
Colleagues are currently struggling with some form of mental health issue.
Days lost per year due to depression alone.
The annual cost of mental ill-health in the workplace
RISE - Your Wellbeing Navigator
RISE by Connect Psych Services is more than an Employee Assistance Program (EAP) booking platform; it’s a personalised wellbeing navigation system connecting employees to the right support, at the right time, and in the right way.
Designed to support workplace mental health and overall employee wellbeing, RISE helps individuals access counselling, mental and emotional wellbeing support, career coaching, nutrition guidance, and financial wellbeing services through a seamless digital experience.
By delivering tailored support across key life stages, RISE empowers employees to improve wellbeing, performance, and resilience, supporting healthier, more engaged teams both at work and beyond.
What we Offer
Employee Support
24/7 Access to Wellbeing Portal
Best-Fit matching with Practitioners specialised in the needs of the individual
Video, Phone, Chat functionality
Appointments available within 48-72 hours, 6am-11pm, 7 days a week
Continued Care Support – Ongoing sessions, post EAP hours
Manager Support
Real-Time data analytics on the Mental Health of your workforce
Dedicated Account Manager
Meets Workcover and NDIS program support requirements
Capability
Secure and encrypted platform for the management of sensitive data
Australian based IT Team
Registered AHPRA Practitioners
Founded by Psychologists and Healthcare Technology Experts
Get Started
Book A Consult
We start with a conversation to understand your workforce to allow us to design a tailored program that aligns with your people, culture, and organisational objectives.
Onboarding
Once we have all the required information, we can have your organisation ready to go within 24 hours.
Launch Support
We provide you with personalised collateral to promote the benefits of EAP, and access to Connect Psych Services.
Our materials are designed to be easy to share with your people, wherever they work, hybrid, remote, office-based, or rural.
We work with you to find a time to connect for an introductory session.
Provide Access to Employees
Send your employees a welcome email containing your organisation’s unique code and the link to sign up for RISE.
Monitor and Improve Outcomes
By having real-time access to de-identified data, you can access key usage insights to deliver healthier business outcomes.
We work with you to turn your trends into actionable coaching and educational interventions.
Ongoing Support & Troubleshooting
Our dedicated support team are available to answer your questions.
PH: 1300 146 386
Need to Get in Touch?
We’d love to hear from you. Whether you have a question or just need a starting point, we’re here to make online mental health support feel more human and easy to access.
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