We are Connect Psych
We are an Australian-based company with a global reach, dedicated to improving employee mental health and overall wellbeing, both within and beyond the workplace.
We understand that mental health plays a critical role in work performance, and we offer comprehensive solutions to help employers and their teams thrive.
Meet our Directors
Dr. Natalie Flatt Ph.D
Psychologist, Co-founder
Anthony Mccabe
Managing Director, Co-founder
Sasha Milinkovic
Clinical Psychotherapist, Co-founder
Our Difference
As one of Australia’s leading Employee Assistance Program (EAP) providers, we offer accessible and confidential support. Our unique platform, RISE enables employees to connect with real psychologists and EAP counselling services at a time and place that suits them.
Through our RISE portal, employees can engage in private and secure sessions with Qualified Psychologists and EAPAA Registered Counsellors, using live chat, voice calls, or video conferencing.
Everything your Workplace Needs for a Perfect
Blend of Digital and Human Support
Mental Health and Wellbeing Education
Be Recognised as an Employer of Choice
Best-Fit Matching with
a Practitioner
Real-Time Data Analytics System
Our Support
Our EAP well-being support programs also provide a rich repository of self-help resources that employees can access privately and anonymously, 24/7.
Importantly, all information shared on our platform is transformed into generalised and de-identified data, offering employers valuable insights into their workforce’s mental health and wellbeing while ensuring complete privacy and security. At Connect Psych Services, we are committed to creating a healthier, more productive work environment.
What We Do
Convenient, Fast EAP support
- Appointments available from 6am to 11pm, seven days a week.
- 24/7 access to booking portal and resources.
- Availability to practitioners generally within 24 to 48 hours from booking.
- Sessions via phone, chat, or video call, so can be held from any location.
- Access to online support resources.
Critical incident debriefing
- Educating on how to cope with stressful and traumatic reactions.
- Instilling ‘typical’ reaction messages towards stress and trauma.
- Assisting affected employees cognitive process and their ability to articulate their emotions.
- Providing additional information and opportunity for further Connect Psych e-counselling.
24/7 critical incident response
Through our partnership with Australia’s experts, Trauma Centre of Australia, we offer a 24/7 critical response service should an employee and/or team witness or experience a significantly traumatic event. This service provides
- 24/7 phone access including triage and counselling
- 24/7 in-person, onsite counselling with an experienced trauma practitioner to debrief following an incident if required.
Management support
- Specialised counselling on topics specific to Managers and Leaders.
- Digital and printed resources.
- Monthly educational EDM’s.
- Account Management
Coaching for success
Maximise leadership performance through the support of pro-active issue identification, goal vision, and implementing a tangible action strategy.
This may involve
- Deepening awareness of leadership styles
- Understanding both impact and influence they can have on the people around them.
One-on-one e-counselling or face-to-face options available to managers and/or teams with personality testing available upon request.
Bespoke psycho-education
Some examples include:
- Interactive webinars
- Learning modules, covering topics of choice individualised to industries and organisations.
- Leadership Development Sessions
