The RISE Platform
A smarter way to support employee wellbeing
RISE is Connect Psych’s clinically led wellbeing navigation platform, designed to help employees access the right support sooner while giving organisations clearer visibility into emerging workforce pressure, psychosocial risk, and wellbeing trends.
- Clinically guided wellbeing check-ins
- Precision-matched support for employees
- Real-time, de-identified workforce insights
What is RISE?
Not a portal. A navigation system.
Most EAP platforms give employees access and leave them to figure out the rest. RISE is different. It helps employees understand what they’re experiencing, guides them through clinically informed wellbeing check-ins, and connects them to the right support without guesswork, confusion, or dead ends.
It is designed to make support easier to access, easier to engage with, and more relevant to each individual, while giving organisations a clearer view of emerging workforce needs.
What makes RISE different
- Employees are guided, not left to self-diagnose
- Support is matched, not randomly selected
- Organisations gain insight, not just utilisation numbers
Why it matters
Most EAP platforms stop at access. RISE goes further.
Traditional EAP portals often create more friction than they remove. Employees are expected to know what they need, choose the right support, and take action on their own. RISE is designed to remove those barriers and create a clearer pathway into care.
Less guesswork for employees
Employees are guided through clinically informed check-ins that help them better understand what they’re experiencing and what kind of support may help.
Better engagement with support
RISE connects employees to support that aligns with their needs, preferences, and circumstances — making help feel more relevant and easier to act on.
More meaningful visibility for organisations
Instead of relying on surface-level utilisation data, organisations gain clearer insight into emerging trends, pressure points, and support needs across the workforce.
How it works
From awareness to action, in one clear pathway
Employees complete clinically guided wellbeing check-ins across areas like stress, burnout, sleep, and psychological safety, helping them gain real insight into what’s going on.
RISE provides simple, evidence-based strategies employees can use straight away — no jargon, no overwhelm, just practical support that fits into real life.
Employees are connected with a practitioner aligned to their needs, industry context, and preferred counselling style, making support more relevant and easier to engage with.
For organisations
From individual support to organisational insight
While RISE supports employees individually, it also gives organisations a clearer view of what’s happening across their workforce – without compromising privacy.
Leaders gain access to real-time, de-identified insights that highlight emerging pressure points, wellbeing trends, and areas where support may be needed most.
- Emerging psychosocial risk indicators across teams or cohorts
- What employees are actively seeking support for
- Workplace psychological safety trends
- Peak usage periods and seasonal patterns
- True engagement data, not inflated utilisation metrics
Designed for HR leadership
Stand beside HR. Not behind them.
HR and People & Culture leaders are often expected to be the expert, the coach, the crisis manager, and the culture carrier — all at once.
RISE is designed to do more than support employees. It helps organisations feel better equipped, better informed, and less alone when workforce pressures begin to build.
How Connect Psych supports HR teams
- Easy onboarding collateral that removes friction and improves uptake from day one
- Practical support for difficult people and leadership conversations
- Clearer next-step guidance aligned with contemporary psychosocial safety considerations
Outcomes
Built to improve engagement, visibility, and early support
RISE is designed to remove barriers to support, improve engagement, and help organisations identify workforce pressure earlier.
100,000+
Employees with access across Australia
300+
Organisations supported over five years
25%
of sessions booked outside business hours
51.17%
male engagement in 2023
65%+
growth in utilisation over five years
Consistent
reduction in K10 distress scores post-intervention
Why employees engage
Designed to remove the barriers that stop people seeking help
For many employees, the hardest part of getting support is knowing where to start. RISE is designed to reduce friction, remove uncertainty, and make support feel more private, accessible, and relevant from the very beginning.
- Private and confidential access to support
- Easy-to-use digital check-ins and guided pathways
- Support available beyond standard business hours
- A more relevant match to the right practitioner
- A less intimidating first step into care
The difference
How RISE compares to a standard EAP portal
Many EAP providers offer digital access. Few offer a genuinely guided, clinically informed pathway into support.
Standard EAP
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Practitioner list only
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Limited guidance
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Basic utilisation reporting
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Reactive support model
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Business-hours focus
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Generic employee experience
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No Australian outcome data
RISE Platform
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Guided wellbeing pathways
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Precision-matched support
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Real-time workforce insights
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Early identification focus
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Flexible, after-hours access
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More relevant support experience
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5 years of K10 data across 300+ Australian organisations
Trusted by organisations across Australia
What our clients say about RISE
“Before RISE, I was flying blind. Now I can walk into leadership conversations with real data about what our people are seeking support for, where pressure is building, and what’s coming before it becomes a crisis.”
People & Culture Manager
Healthcare, VIC
“Within six months of moving to Connect Psych Services, our utilisation more than doubled. What really surprised me was who was using it; when looking at our insights, the increases were shown to be mostly driven by male users. Our male employees, who’d never engaged with the old EAP, were booking sessions.”
Head of People
Transport & Logistics, QLD
“RISE made me realise we’d been leaving a significant workforce risk unmanaged. When I saw the early identification data for the first time, I understood immediately why this is a business decision, not just a wellbeing one.”
CEO
Professional Services Firm, VIC
Ready to see RISE in action?
See how RISE could support your organisation
RISE helps organisations support employees earlier, improve engagement with care, and gain clearer visibility into workforce wellbeing trends.
If you’d like to learn more about the platform, request a walkthrough, or discuss how it could fit your organisation, get in touch below.