Support your Employees’ Wellbeing
Support your employees’ mental health, wellbeing, and performance with Connect Psych Services a trusted Employee Assistance Program (EAP) provider in Australia. Our secure workplace wellbeing platform gives employees confidential access to registered psychologists and counsellors via video, phone, and live chat, helping them get the support they need quickly and discreetly.
As one of Australia’s leading EAP providers, we understand that challenges at work and home directly impact productivity, engagement, and retention. Our EAP services help organisations build resilient, supported teams while gaining valuable insights into workforce wellbeing trends.
A Smarter Blend of Human and Digital Wellbeing Support
Get the Best from your Employees
Our contemporary EAP model combines evidence-based counselling with digital wellbeing tools to deliver accessible, personalised support for employees. Workers can access educational resources privately and anonymously, while employers receive de-identified reporting to inform proactive wellbeing strategies.
Four Easy Steps for your Employees
Intake
Employees complete a quick, confidential assessment online to ensure they’re matched with the support that will benefit them most.
Matching
We connect employees with a minimum of three suitable therapists, empowering them to choose the best fit for meaningful, effective support.
Therapy
Accessibility to their Practitioner through a chosen channel of communication (Video, Phone, Chat) at a time and day that suits the Employee.
Analytics
Organisations receive anonymised insights that demonstrate the quality, effectiveness, and impact of our services.
Your Partner in Increasing Employee Performance and Workplace Productivity
As a prominent mental health provider in Australia, we focus on e-counselling services with an emphasis on keeping up with mental health trends and eSafety.
Our core approach lies in fostering genuine connections through the mental wellbeing journey, delivering evidence-based therapies, and promoting personalised self-coping strategies.
Ultimately, prioritising the happiness and health of employees is paramount to the success and vitality of your organisation.
Early detection through an Employee Assistance Program can reveal problems that may not be known to many employers.
Workers may be experiencing issues such as:
Gambling and other Addiction Issues
Workplace Conflicts
Workplace Stress and Burnout
Job Insecurity
Financial Stress
Marriage Breakdown
Depression and Anxiety Disorders
Health Issues
Your Investment towards Employee Wellbeing
Connect Psych Services addresses mental health challenges across teams of all sizes, and we know that a one-size-fits all pricing model just doesn’t work.
We have recently developed a new pricing framework, designed to better meet customer needs when providing an Employee Assistance Program to their employees. Our new pricing model ensures predictability for our customers, with greater ease of management in: administration, employee session management, contract duration and terms.
Our pricing is designed to be customised to be the
best-fit for your company, and is scaled on a per employee, per month model, with utilisation rates also taken into account.
How our Sessions are Conducted
Video
Calls
Live Chat
Key Program Features
Our EAP system not only uncovers the problems employees face, by offering safe and secure access to the help they need, but we report on it in a way that is private so employers can take positive steps without identifying any individuals.
By generalising problems into digestible anonymised data businesses can address the issues for a stronger more productive workplace that leads to better results.
Employer access to real-time anonymised data and reports to help understand your workforce and their environment
Private and secure access to our system ‘RISE’ for employees to manage and receive help for their mental health needs
Access to fully registered Psychologists and Counselling services from the location of their choice.
Access to up-to-date educational and wellbeing support materials
We also offer critical incident response, wellness programs, leadership and team coaching.
Expert counselling delivered by trusted partners in financial planning, nutrition, physical, family law and job placement.
